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Pakistan
Why Pharmaceutical Companies Should
Automate the Procurement Cycle
How Barrett Hodgson Pakistan transformed manual, email-driven procurement into a fully digital, compliant, and transparent operation with NexTek ePurchase.
Company Overview
About Barrett Hodgson Pakistan
Barrett Hodgson Pakistan (BHP) is one of Pakistan's leading pharmaceutical companies, operating with over 100 brands, 240 formulations, and a nationwide distribution network reaching approximately 31,000 pharmacies and over 310 hospitals and institutions across Pakistan.
BHP manages procurement for raw materials, packaging materials, engineering items, laboratory supplies, services, and indirect purchases — all requiring strict compliance, supplier qualification, transparency, and audit readiness.
To address these requirements, BHP adopted the NexTek ePurchase platform — transforming manual, document-driven processes into a centralized digital workflow that supports BHP's commitment to operational excellence and pharmaceutical-grade compliance.
Business Challenges
The Procurement Pain Points
As a rapidly growing pharmaceutical organization, BHP's procurement team faced significant operational challenges — made more critical by strict pharmaceutical compliance requirements.
Manual PR Management
Purchase Requests managed through emails and spreadsheets with no standardized format or tracking.
Slow RFQ Creation
Time-consuming RFQ generation, extensive supplier communication, and manual rate comparisons.
Approval Bottlenecks
Multiple approval levels caused significant delays; tracking pending approvals was extremely difficult.
Limited Visibility
No centralized platform meant limited insight into cycle times, spending patterns, and procurement data.
Compliance & Audit Burden
Manual record-keeping increased audit effort and created pharmaceutical compliance risks.
Fragmented Supplier Management
Supplier communications scattered across emails, calls, and documents — no visibility into performance or history.
The Solution
ePurchase Digital Procurement Platform
BHP implemented NexTek's cloud-based ePurchase platform to automate and digitize the complete procurement lifecycle — from Purchase Request to Purchase Order.
- Online PR creation with standardized formats
- Automated routing to approvers
- Real-time requisition status tracking
- Automated RFQ generation
- Simultaneous distribution to all suppliers
- Web-based supplier portal with mobile access
- Automated side-by-side quotation evaluation
- Faster, data-driven supplier selection
- Transparent decision-making records
- Configurable approval hierarchies
- Automated notifications and escalation
- Elimination of manual bottlenecks
- Automatic PO creation post-approval
- Faster supplier communication
- Reduced manual data entry errors
- Real-time procurement dashboards
- Spend visibility and supplier performance tracking
- Digital audit trail for pharma compliance
ERP Integration Capability
ePurchase integrates with enterprise systems to minimize duplicate data entry and ensure data consistency across all business processes.
Results Achieved
Significant Business Benefits Delivered
The ePurchase implementation delivered measurable improvements across procurement speed, transparency, compliance, and supplier engagement.
| KPI | Before ePurchase | After ePurchase |
|---|---|---|
| PR Processing | Manual | Automated |
| RFQ Distribution | Email-based | System Driven |
| Rate Comparison | Manual spreadsheets | Automatic side-by-side |
| Approval Tracking | Limited visibility | Real-Time |
| Audit Readiness | Document search | Digital records |
| Supplier Communication | Fragmented | Centralized |
| Procurement Visibility | Partial | End-to-End |
Strategic Impact
Supporting BHP's Digital Transformation
The ePurchase implementation supported Barrett Hodgson Pakistan's broader digital transformation strategy across six key dimensions.
Strengthened procurement governance with configurable controls and complete audit trails
Improved operational efficiency through end-to-end process automation
Supported business growth with a scalable, cloud-based procurement foundation
Enhanced supplier relationships through a centralized, transparent bidding platform
Increased procurement transparency at every stage of the purchasing cycle
Actionable analytics providing management with real-time procurement performance insights
Key Benefits Achieved
Five Pillars of Procurement Excellence
Accelerated Procurement
- Faster RFQ issuance & supplier responses
- Quicker approval turnaround
- Reduced overall cycle time
End-to-End Visibility
- Real-time PR, RFQ, RC & PO tracking
- Better management oversight
- Centralized supplier data
Pharma-Grade Compliance
- Complete digital audit trail
- Pharmaceutical industry adherence
- Standardized procurement controls
Supplier Engagement
- Higher supplier response rates
- More competitive bidding
- Centralized quotation history
Cost Optimization
- Better pricing via competition
- Transparent comparisons
- Reduced operational costs
The implementation of ePurchase at Barrett Hodgson Pakistan demonstrates how digital procurement can transform operations in the pharmaceutical industry — achieving greater efficiency, transparency, compliance, and control while supporting continued growth.
Procurement Leadership · Barrett Hodgson Pakistan
Conclusion
Digital Procurement as a Strategic Enabler
By implementing NexTek's ePurchase platform, Barrett Hodgson Pakistan transformed its procurement from a manual, document-driven function into a streamlined digital process. Procurement stakeholders gained complete visibility into every stage of the purchasing cycle, while management benefited from improved control, governance, and decision-making capabilities.
The result is a procurement operation built for scale — supporting BHP's 100+ brand portfolio, 2,300+ employees, and nationwide distribution network with the compliance confidence pharmaceutical operations demand.
Key Takeaway
Digital procurement is no longer just an operational tool — it is a strategic enabler that helps pharmaceutical companies improve compliance, reduce costs, and accelerate business performance.
Explore more: Helix Pharma Case Study → | Amreli Steels Case Study →
Ready to Transform Your Procurement?
See ePurchase in Action
Join Barrett Hodgson Pakistan, Amreli Steels, Helix Pharma, and Hamdard Laboratories — leading Pakistani organizations that have made the shift to intelligent, digital procurement.
