Policies

Information we collect

We may collect information you voluntarily provide, including your name, business email, telephone number, company name, service interests, project details and the contents of your inquiry. If a paid engagement is established, additional account, billing or service-delivery information may be collected through appropriate business systems.

We may also process technical and usage information such as IP address, browser type, device type, referring page, pages viewed, approximate location derived from IP address, timestamps, security logs and cookie identifiers.

How we use information

• Respond to inquiries, schedule discussions and provide requested information.
• Assess requirements, prepare proposals and coordinate products or services.
• Operate, secure, troubleshoot and improve the website and customer experience.
• Maintain business, compliance, security and transaction records.
• Send service-related communications and, where permitted or consented to, relevant marketing updates.
• Comply with legal obligations and protect the rights, safety and security of Mobility Solutions, users and third parties.

Sharing and disclosure

Mobility Solutions does not sell personal information. We may share information only as reasonably necessary with hosting, email, analytics, security, customer-management and professional-service vendors; with carriers, manufacturers, distributors or implementation partners when needed to evaluate or fulfill your request; or when disclosure is required by law, legal process or a legitimate security need.

Mobile opt-in information, SMS consent and phone numbers collected for text-message communications are not shared with third parties or affiliates for their own marketing purposes.

Cookies and analytics

The website may use essential cookies and, when configured, analytics or marketing technologies. These tools may collect device and activity information under their own terms. You can restrict cookies through your browser settings, although some site functions may be affected.

Retention and security

Information is retained only as long as reasonably necessary for the purpose collected, the business relationship, dispute resolution, security and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may request access, correction or deletion of personal information, subject to applicable law and legitimate retention requirements. You may opt out of non-essential marketing email or text communications at any time. Requests can be sent to info@mobility-solutions.net.

Children and external websites

This website is intended for business users and is not directed to children. Links to third-party websites are provided for convenience; their privacy practices are controlled by those third parties, not Mobility Solutions.

Acceptance and permitted use

You may use this website for lawful informational and business purposes. You may print or save reasonable portions for your internal use, but you may not republish, commercially exploit, scrape, reverse engineer, disrupt or misuse the website or its content without written permission.

Information, proposals and availability

Website descriptions, examples, estimated pricing, product references and availability information are general and may change without notice. They do not constitute a binding offer, guarantee or commitment. Final scope, pricing, taxes, installation requirements, service levels, provider terms and availability are confirmed in writing.

User submissions and conduct

You are responsible for ensuring that information submitted through the website is accurate, lawful and that you have authority to provide it. Do not submit confidential credentials, payment-card data, protected health information, unlawful material, malicious code, abusive content or information that infringes another party’s rights.

Intellectual property

Unless otherwise identified, the Mobility Solutions name, website design, written content and original graphics are owned by or licensed to Mobility Solutions. Third-party names, marks, product images and logos remain the property of their respective owners. Their appearance does not transfer ownership or imply endorsement beyond any expressly stated commercial relationship.

Website availability and external links

We may modify, suspend or discontinue any part of the website without notice. We do not guarantee uninterrupted or error-free access. External links and third-party tools are offered for convenience, and Mobility Solutions is not responsible for their content, availability, security, pricing or practices.

Limitation of liability

To the maximum extent permitted by applicable law, Mobility Solutions and its personnel will not be liable for indirect, incidental, special, exemplary or consequential loss arising from use of, inability to use, or reliance on this website or third-party content. Nothing on this page excludes liability that cannot lawfully be excluded.

Changes and governing terms

We may update these policies by publishing a revised version and date. Continued use after an update means the revised website terms apply. Any dispute is subject to applicable law and any controlling written agreement between the parties.

Types of communications

When you provide contact details or consent to communications, Mobility Solutions may contact you about appointment scheduling, inquiry responses, requested quotes, order or project updates, support questions and other service-related matters. Optional marketing communications may be sent where permitted.

Consent and frequency

Consent to receive marketing communications is not a condition of purchasing services. Message frequency varies based on your inquiry or active project and may be up to two text messages per week for routine updates, with additional messages when reasonably required for time-sensitive service matters.

Charges, opt-out and help

Message and data rates may apply according to your carrier plan. Reply STOP to an applicable text message to opt out of non-essential SMS communications. Reply HELP, or email info@mobility-solutions.net, for assistance. Email recipients may use an unsubscribe link where provided or contact us directly.

Mobile-data protection

Phone numbers and SMS consent records are used to support requested communications and are not sold or shared with unaffiliated parties for their own marketing.

Service-fee refunds

Unless a signed agreement states otherwise, a request to cancel a directly purchased Mobility Solutions service within five calendar days of payment may qualify for a full refund only when work has not started and no non-refundable third-party cost has been incurred.

After work begins, any approved refund will be reduced by completed work, committed resources, expenses and non-refundable provider or vendor charges. Approved refunds are returned to the original payment method where practicable and may take up to 45 days to process.

Recurring-service cancellation

Cancellation of a recurring Mobility Solutions service should be submitted in writing at least 10 days before the next billing cycle. Requests received after a new cycle begins may remain billable for work performed or commitments made during that cycle.

Provider products and services

Internet, voice, cloud, software, equipment, cybersecurity and other third-party services may carry separate cancellation windows, early-termination charges, restocking fees, return requirements and refund timelines. Those provider terms apply in addition to any Mobility Solutions service terms.

How to request cancellation

Send the account or project name, service being cancelled, reason for the request and relevant order information to info@mobility-solutions.net. A cancellation is not final until acknowledged in writing.

Mobility Solutions is an independent technology advisory and solutions business. Unless explicitly stated, this website is not the official website of any carrier, cable company, cloud platform, software publisher, cybersecurity vendor, manufacturer or other third-party provider referenced on the site.

Informational content and no warranties

The website, its content and any third-party information are provided for general informational purposes on an “as is” and “as available” basis. To the maximum extent permitted by law, Mobility Solutions makes no express or implied warranty regarding accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, security, compatibility, timeliness or error-free operation.

Descriptions, estimated pricing, promotions, coverage, speeds, service levels, equipment, features and availability may change without notice and may vary by provider, location, eligibility, credit, technical conditions and final written agreement. Website content is not a binding offer to sell or purchase any product or service.

Third-party products, content and links

Mobility Solutions may present or distribute information supplied by carriers, manufacturers, publishers, distributors and other third parties. We do not control all third-party content and do not guarantee its accuracy, reliability, currency, security, legality or suitability. External links are provided for convenience, and use of third-party websites, products and services is governed by their own terms and privacy practices.

Images, product names, trademarks and logos belonging to third parties are used only to identify or illustrate relevant products and services. They remain the property of their respective owners. Their appearance does not imply ownership by Mobility Solutions, endorsement, sponsorship or affiliation beyond any relationship expressly disclosed.

Limitation of responsibility

To the maximum extent permitted by applicable law, Mobility Solutions and its owners, personnel, contractors and affiliates will not be responsible for any direct, indirect, incidental, special, consequential, exemplary or punitive loss arising from use of, inability to use, or reliance on this website, its content, third-party information, linked websites or referenced products and services. Nothing in this disclaimer limits liability that cannot legally be limited.

No oral statement, email, website message or informal recommendation creates a warranty or binding commitment. A commitment exists only when confirmed in an authorized written proposal, order form, statement of work or provider agreement.

Customer review

Technology decisions may involve technical, operational, security, financial, regulatory and contractual considerations. Customers should review final provider documentation, service terms, pricing and implementation requirements and obtain appropriate professional advice before relying on website information for a critical decision.